Check out our Frequently Asked Questions below. If you still need help please contact us.
📦 Shipping & Processing
1. How long does processing take?
All orders have a 3–5 business day processing time. Each item is carefully made and quality checked before shipping.
2. How long does shipping take?
Shipping typically takes 5–7 business days after processing, depending on your location. Tracking is sent as soon as your order ships.
3. Can I rush my order?
If you need your order by a specific date, please contact me before purchasing and I’ll do my best to accommodate, an extra fee will be charged for rushed processing.
✨ Products & Quality
1. Are your items handmade?
Yes! Every piece is thoughtfully designed and assembled with attention to detail to ensure it’s 5-star worthy.
2. Will my item look exactly like the photos?
Due to lighting, screen settings, and handmade details, slight variations may occur — but I always aim for consistency and quality.
3. How durable are the badge reels and toppers?
My accessories are made for everyday use, but like any detailed piece, they should be handled with care to keep them looking their best.
💕 Returns & Support
1. Do I accept returns?
Badge reels are non-refundable, but if your item arrives damaged or breaks within one week of delivery, I’ll gladly replace it.
2. What if there’s an issue with my order?
Please reach out as soon as possible — I always want the chance to make it right.
3. How can I contact you?
You can use the Contact page on this site or email me directly. I typically respond within 24–48 hours.